Delta Facilities Management, a division of Compass Group Australia, are recruiting for a suitably qualified and experienced Operations Manager to be based in our Cannon Hill office Brisbane.

The Position

Reporting to the National Manager, your responsibilities will include contract & subcontract management, along with internal stakeholder engagement and client liaison. This role is responsible for managing and ensuring compliance across the Single LEAP 1 & 2 and Queensland Schools Project, in line with Project Deeds and Service Specifications within a Public Private Partnership (PPP) framework.

Additionally, you will focus on the following; 

• This role provides oversight of all operational services, including performance monitoring, reporting, and asset management
• Providing leadership to your team to achieve business objectives including fostering a culture where safety is a core value
• Developing and maintaining effective business relationships with clients and customers
• Managing the delivery of the Emergency, Environmental and Work Health and Safety requirements
• Financial Management of the project
• Supporting Regional Managers within the contract
• Providing high level support to sites in managing staff and sub-contractors to ensure the operational delivery requirements of services including Contract Management, Building Maintenance, Grounds Maintenance and Cleaning are met within budget and quality parameters
• Reviewing Policy and Procedures as they pertain to the management of the site
• Providing weekly and monthly reports on a strict timeline
• Developing and delivering training to sites
• Complete regular site audits with a focus on compliance and quality

The Person

• Experience in Operational Management positions overseeing multi-site portfolios
• Strong and decisive leadership skills with ability to build effective and engaged teams
• Provide leadership and management support to Regional Managers for the achievement of business objectives
• Experience in managing multiple stakeholder relationships and project deadlines with competing priorities. 
• Strong financial and analytical skills in developing budgets and allocating appropriate resources to ensure a sustainable and profitable business
• Minimum 10 years Industry experience at management level.
• In depth understanding of occupational health, safety and environment and ability to apply principles.
• Strong commercial acumen with the ability to manage a budget.
• Ability to form productive relationships with clients and individuals from diverse backgrounds.
• In depth understanding of Integrated Facilities Management best practices.
• Ability to identify contract retention and new business opportunities.
• Computer proficient – ability to use IT systems to maintain efficient operations.

The Benefits

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;

• Immediate access to 100+ retail discounts accessible from your mobile
• Multiple salary packaging options to help your dollar go further
• Health and wellbeing employee benefits to help look after you
• Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts