Reception Supervisor

Apply now Job no: 719717
Work type: Full Time
Location: Melbourne CBD
Categories: Customer Service, Administration, Receptionist, Concierge, Team Leader

Reception Supervisor

  • Corporate career opportunity
  • Full time role Monday - Friday, standard office hours!
  • Showcase your premium expertise! 
At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors key focus is to
ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.

We are currently seeking a highly motivated and experienced Corporate Receptionist Supervisor to oversee our team at one of premium corporate clients, based in Melbourne, CBD! 

THE POSITION

  • Deliver and uphold a premium standard of corporate customer service for all staff and visitors
  • Oversee day-to-day reception operations, ensuring seamless organization and efficiency
  • Manage and support reception staff, including onboarding and induction of new team members
  • Handle administrative tasks, scheduling, and operational coordination
  • Consistently exceed guest service expectations and maintain brand excellence

THE PERSON

  • Minimum 2 years’ experience working in a similar lead/supervisor role
  • A passion for exceptional service with at leading from the front
  • Advanced Microsoft suite experience and strong administration background
  • A hands-on leader who can jump in and show how it is done
  • Impeccable grooming with a warm and engaging service style

THE BENEFITS

  • Paid parental leave
  • Multiple salary packaging options to make your dollar go further
  • Easy access to 100+ retail discounts
  • Opportunity to learn new skills and move to different internal roles

As this is a full-time role, Full time Australian Workings rights are mandatory.

Your hard work and dedication will be recognized and rewarded through a genuine opportunity for progression across our business.

We look forward to receiving your application!

Advertised: AUS Eastern Standard Time
Applications close:

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